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NOC Specialist

We are looking for a Junior-Mid level NOC (Network Operations Center) specialist position in the Network Operations department to work with our Hunt: Showdown team.
 
This is a fully remote position in a 24x7 department with a possibility to develop to NetOps/DevOps specialists. You will be a part of the team dealing with monitoring and basic troubleshooting of Crytek’s 24×7 gaming network across multiple data-centers, games, and platforms.


Relocation & Remote Work
Although we believe living close to our studio helps foster team spirit and stronger bonds between team members, we understand that people have different needs and expectations for their place of residence. You have a choice of three location options, allowing you to work with Crytek from anywhere you wish:

1. Come to our modern headquarters in Frankfurt and receive an attractive relocation package and have access to all of our benefits.

2. If you are already living in a European Union member state, we are able to offer you a permanent work contract and allow you to work remotely as an employee from there. 

3. If you are interested in full-time remote work in any other country outside of the European Union, we can offer you a freelance contract arrangement.
Responsibilities
  • Reacting to alerts according to the procedures, performing the initial troubleshooting and escalating to different teams if needed;
  • Processing of the requests according to procedures (We provide training on that);
  • Correlating issues reported by other departments with the monitoring tools alerts;
  • Monitoring of the 24×7×365 hosted data-center environment using the monitoring tools Nagios, Zabbix, Grafana, etc.
Requirements
  • English level – Intermediate and upper;
  • 1-3 years of NOC experience preferred;
  • Knowledge of Linux System Administration, preferably with Ubuntu/Debian Linux;
  • Bachelor’s degree in computer science, Computer Networks or Information Security is preferred;
  • Understanding of TCP/IP;
  • Familiar with the following protocols and services: HTTP/HTTPS, NGINX/Apache, DNS, NFS;
  • POP3/SMTP/IMAP;
  • Understanding principles of Networking and Virtualization;
  • Databases knowledge: MySQL (Oracle MySQL, Percona, MariaDB), NoSQL (MongoDB).
What you can expect from us

Home Office 
Work-life balance is not just a hollow term for us. At Crytek, we offer you the option to either work from home or in our studio. 
 
Career Path 
Your professional development is important to us, so we have laid out a career plan to help you progress towards your goals and objectives. 
 
Company Apartment 
To help you get settled, we provide you with a fully furnished company apartment during your first three months in Frankfurt.* 
 
Relocation Support 
We offer a relocation budget and full coverage of flights to Frankfurt for you and your family. 
You can expect extensive assistance with visa, work permits, and communication with authorities during the relocation process, as well as help settling into Germany (e.g. setting up appointments with banks, government agencies, schools, landlords, finding apartments etc.).* 
            
Public Transport Pass 
Discover Frankfurt by bus, tram and metro – free of charge.* 
 
Gym Card 
A healthy body is a healthy mind. We offer a membership at the premium gym chain Fitness First in Germany. Work out, join group fitness classes, or relax in the wellness facilities.
 
International Environment 
We truly embody diversity at Crytek. With employees from over 42 different countries, we define ourselves by our cultural diversity. 
 
German Classes 
Understanding the local culture will make your stay abroad more enjoyable, and Crytek supports that by offering German language courses for you and your family. 
  
Vacation Days 
At our Frankfurt office you can enjoy 24 days of vacation per year, and every 2 years you get 1 more (up to a maximum of 28 days). You will also have on average 10 public holidays on top of the days you take off. If you are working from another country, local standards apply.
  
*only applicable to employees in Frankfurt.

Apply for this Position

Please apply directly online and, if applicable, upload your materials as specified on the job posting. Fields marked with a * are required.

We are Crytek.

Crytek is an independent video game developer, publisher, and technology provider based in Frankfurt, Germany.

Crytek pushes the boundaries of the possible to make the impossible a reality. We want to create the most fun gaming experiences around, and if we have to blow up computer system requirements or push genre boundaries to do so, then we will. With almost two decades of experience in the games industry, Crytek takes its unique combination of experience and skills and continue to make an impact via innovative, fun, cutting-edge games and technology.

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