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Lead Online Operations Engineer

Crytek is looking for a Lead Online Operations Engineer to support the Network Operations team for Hunt: Showdown team.

Relocation & Remote Work
For this position, you have one of the following options:
1. Come to our modern headquarters in Frankfurt and receive an attractive relocation package and have access to all of our benefits.
2. If you are already living in one of the following countries, we are able to offer you a permanent work contract and allow you to work remotely as an employee from there. 
United Kingdom
3. If you are interested in full-time remote work in any other country (max. +/- 2 hours CET), we can offer you a freelance contract arrangement.
  • Overseeing network operations strategic planning and execution globally;
  • Negotiating and contracting with DC and hosting service providers;
  • Overseeing game servers' installation process and general coordination of hardware management, traffic management;
  • Coordination with game development teams (studios) in regards to games server solution architecture for different platforms (PC and consoles);
  • Coordination with platform development team in regards to publishing platform server solution architecture;
  • Coordination with engine team to build and enhance the online platform infrastructure;
  • Revising and trouble-shooting existing games server solutions and investigations in regards to existing issues connected to net ops;
  • Setting up high-quality-standard processes in regards to net ops;
  • Setting up high-level targets for online ops and net ops like up-time, deployment time, etc.;
  • Automatize the processes of deployment and monitoring;
  • Manage and motivate the team of server engineers, DB administrators, net ops supporters;
  • Installing and connecting anti-bot and anti-cheat systems within existing Crytek’s services, and general technical management of such systems;
  • Take responsibility and maximize the service quality of operations of the platform and the game services on the platform.
  • 5+ years of professional experience at mid to senior level management;
  • 3+ years of experience in operation of online platforms;
  • Extensive experience of network operations for games as a service;
  • Extensive experience in architecture and trouble-shooting of network solutions;
  • Knowledge and understanding of the nature of Online Games;
  • Excellent client service skills & project management skills (e.g. managing to timelines & budgets, setting expectations, developing internal metrics, sharing knowledge, etc.);
  • Excellent English communication and writing skills.
  • Experience with financial forecasting and budget management
What you can expect from us
Career Path 
Your professional development is important to us, so we have laid out a career plan to help you progress towards your goals and objectives. 
Company Apartment 
To help you get settled, we provide you with a fully furnished company apartment during your first three months in Frankfurt.* 
Relocation Support 
We offer a relocation budget and full coverage of flights to Frankfurt for you and your family. 
You can expect extensive assistance with visa, work permits, and communication with authorities during the relocation process, as well as help settling into Germany (e.g. setting up appointments with banks, government agencies, schools, landlords, finding apartments etc.).* 
Public Transport Pass 
Discover Frankfurt by bus, tram and metro – free of charge.* 
Gym Card 
A healthy body is a healthy mind. We offer a membership at the premium gym chain Fitness First in Germany. Work out, join group fitness classes, or relax in the wellness facilities.
International Environment 
We truly embody diversity at Crytek. With employees from over 42 different countries, we define ourselves by our cultural diversity. 
German Classes 
Understanding the local culture will make your stay abroad more enjoyable, and Crytek supports that by offering German language courses for you and your family. 
Join us on our exciting company events, including new starter breakfasts, summer and winter parties, our annual trip to Gamescom in Cologne, and many more!* 
We are all gamers: stay connected and play games with your colleagues at our remote gaming parties.
Vacation Days 
At our Frankfurt office you can enjoy 24 days of vacation per year, and every 2 years you get 1 more (up to a maximum of 28 days). You will also have on average 10 public holidays on top of the days you take off.
If you are working from another country, local standards apply.
*only applicable to employees in Frankfurt.

Apply for this Position

Please apply directly online and, if applicable, upload your materials as specified on the job posting. Fields marked with a * are required.

We are Crytek.

Crytek is an independent video game developer, publisher, and technology provider based in Frankfurt, Germany.

Crytek pushes the boundaries of the possible to make the impossible a reality. We want to create the most fun gaming experiences around, and if we have to blow up computer system requirements or push genre boundaries to do so, then we will. With almost two decades of experience in the games industry, Crytek takes its unique combination of experience and skills and continue to make an impact via innovative, fun, cutting-edge games and technology.