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Lead Community and Social Media Manager

Crytek is looking for an experienced Lead Community and Social Media Manager to join and lead our Marketing team, working on Hunt Franchise and all upcoming Crytek Games.

The successful candidate will be a communications expert having and proven track record of developing and growing AAA/AA gaming communities and who understands social media planning and data analysis. They will have strategy experience across all platforms, including but not limited to Discord, Reddit, Facebook, Twitter, Instagram, LinkedIn, YouTube, Twitch etc. and additional data analytics tools approved by the organization.

Reporting to the Senior Marketing Manager, your mission is to help ensure the best possible experience for our players that ensures the targets are met in acquisition, reactivation, and retention. This includes planning, strategizing, analyzing the communications externally, in addition to monitoring sentiment changes and delivering content and interactions aligned with players’ needs.

Relocation & Remote Work
Although we believe living close to our studio helps foster team spirit and stronger bonds between team members, we understand that people have different needs and expectations for their place of residence. You have a choice of three location options, allowing you to work with Crytek from anywhere you wish:

1. Come to our modern headquarters in Frankfurt and receive an attractive relocation package and have access to all of our benefits.

2. If you are already living in a European Union member state, we are able to offer you a permanent work contract and allow you to work remotely as an employee from there. 

3. If you are interested in full-time remote work in any other country outside of the European Union, we can offer you a freelance contract arrangement.
Responsibilities
  • Strategically build and execute the global and local communication strategy in close collaboration with Sr. Marketing Manager
  • Lead the social media and community management teams to plan and implement the strategy, keeping in mind the vision and the KPIs
  • Set the KPIs for Community Management and social media keeping in mind the sentiment, engagement, and platform growth
  • Work with Data to drive social media strategy to a next level and lead the team in achieving the objectives beyond the set KPIs
  • Responsible in driving market research to understand competitors and take decisions based on the built knowledgebase
  • Collaborate with Marketing manager, brand manager, marketing & PR coordinator to ensure synergy between people based on marketing strategy
  • Delivers bi-weekly report on sentiment, social media performance, influencer performance and a monthly report on strategy for both the departments
  • Assist in important internal decisions demonstrating expertise in social data and community sentiment
Requirements
  • 6+ years in social media and/or community management
  • Has a good knowledge of game marketing mix and strategies and demonstrates an ability to learn quickly can adjust to changes in market dynamics and competitive landscapes.
  • Ability to take ownership and responsibility for projects and does what it takes to get the job done.
  • Has an excellent grasp of social media and community analytics
  • Able to be decisive maintaining tight schedules
  • Ability to lead, delegate and direct the team to achieve the desired results
  • Good understanding of funnel analysis and social media campaign optimization in a GAAS environment
  • Professional fluency in English language on both a written and spoken level
What you can expect from us

Home Office 
Work-life balance is not just a hollow term for us. At Crytek, we offer you the option to either work from home or in our studio. 
 
Career Path 
Your professional development is important to us, so we have laid out a career plan to help you progress towards your goals and objectives. 
 
Company Apartment 
To help you get settled, we provide you with a fully furnished company apartment during your first three months in Frankfurt.* 
 
Relocation Support 
We offer a relocation budget and full coverage of flights to Frankfurt for you and your family. 
You can expect extensive assistance with visa, work permits, and communication with authorities during the relocation process, as well as help settling into Germany (e.g. setting up appointments with banks, government agencies, schools, landlords, finding apartments etc.).* 
            
Public Transport Pass 
Discover Frankfurt by bus, tram and metro – free of charge.* 
 
Gym Card 
A healthy body is a healthy mind. We offer a membership at the premium gym chain Fitness First in Germany. Work out, join group fitness classes, or relax in the wellness facilities.
 
International Environment 
We truly embody diversity at Crytek. With employees from over 42 different countries, we define ourselves by our cultural diversity. 
 
German Classes 
Understanding the local culture will make your stay abroad more enjoyable, and Crytek supports that by offering German language courses for you and your family. 
  
Vacation Days 
At our Frankfurt office you can enjoy 24 days of vacation per year, and every 2 years you get 1 more (up to a maximum of 28 days). You will also have on average 10 public holidays on top of the days you take off. If you are working from another country, local standards apply.
  
*only applicable to employees in Frankfurt. 

Apply for this Position

Please apply directly online and, if applicable, upload your materials as specified on the job posting. Fields marked with a * are required.

We are Crytek.

Crytek is an independent video game developer, publisher, and technology provider based in Frankfurt, Germany.

Crytek pushes the boundaries of the possible to make the impossible a reality. We want to create the most fun gaming experiences around, and if we have to blow up computer system requirements or push genre boundaries to do so, then we will. With almost two decades of experience in the games industry, Crytek takes its unique combination of experience and skills and continue to make an impact via innovative, fun, cutting-edge games and technology.

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