Help Desk Technician
- Perform PC troubleshooting
- Determine the best solution based on the issue and details provided by the user
- Hardware monitoring, configuration and support
- Windows software support and deployment
- Creating and maintaining the documentation
- Level 1 user support
- Experience as a help desk technician or other IT support role
- Tech savvy with working knowledge of office automation products and remote control
- Good understanding of computer systems
- Ability to diagnose and resolve technical issues
- Proficiency in English
- Good communication skills
- Problem solving mindset
- Willing and able to relocate to Frankfurt am Main area, Germany.
- MacOS and Linux knowledge
- Experience with Microsoft Office 365
- Experience with Active Directory
Apply for this Position
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We are Crytek.
Crytek is an independent video game developer, publisher, and technology provider based in Frankfurt, Germany.
Crytek pushes the boundaries of the possible to make the impossible a reality. We want to create the most fun gaming experiences around, and if we have to blow up computer system requirements or push genre boundaries to do so, then we will. With almost two decades of experience in the games industry, Crytek takes its unique combination of experience and skills and continue to make an impact via innovative, fun, cutting-edge games and technology.