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Requirements:

• Capable of meeting deadlines.
• Excellent organizational, communication, presentation and interpersonal skills needed.
• Works well under pressure.
• Strong English written and spoken communication skills combined with a passion for gaming
• Professional attitude and teamwork
• Willing to relocate to Frankfurt am Main/Germany
• 3-5 years experience in online marketing, community management, or equivalent.
• 2+ years of successful online community management with measurable results.
• Experience managing projects and working directly with cross-functional teams.
• Comprehensive understanding of online community as it relates to delivering business objectives.
• Online community expertise from a user standpoint. Online gameplay experience a plus.
• Excellent interpersonal and communication skills.
• Good understanding of broader entertainment industry: games, music, and movies, etc.
• Ability to think strategically and effectively present new ideas.

Responsibilities:

• Leading a team of Community Managers.
• Manage communities around high-priority Crytek games.
• Creation and realization of community activities.
• Partner with Web Producer, Product Manager, Online Product Manager, Publicist, and others to participate in product strategy development and launch activities.
• Facilitate community software feedback to support key objectives such as Beta Tests, troubleshooting, and ongoing reaction to supplemental content releases.
• Maintain a vibrant post-ship community featuring contests and activities, community-generated content, forum discussions, downloads, and other interactions.
• Administration of Crytek's official modding portal.
• Managing a small group of Modding Portal team members
• Perform any other duties as assigned by manager with accountability and responsibility defined prior to the commencement of these duties.
• Ensuring effective communication between Developer/Publisher and the games’ community
• Investigating open topics with other teams at Crytek
• Developing community-related policies for franchise game forums
• Managing community-related information and media releases
• Providing regular reports.
• Reports to Executive Management.
• Be an expert in relevant gaming categories. Provide competitive analysis from community perspective.
• Represent global community to Global Marketing Lead and Studio Team.

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